Setting up your Eero network after a hard reset is one of the simplest processes to follow. For beginners that might consider the process to be a bit complicated, this quick guide will walk you through the process. Whether you’re new to WiFi or you’re just a side user, you won’t have a problem with the instructions in this piece.
Keep in mind that you must have the following setup components to set up your Eero:
What you’ll need:
- Eero iOS app or Android app
- Mobile device with minimum iOS version 14.0 and minimum Android OS version 7.0
- At least one 1st or 2nd-generation Eero an Eero 6 or an Eero Pro 6. Keep in mind that the beacon and Eero 6 extender cannot be used to start a network but added to an existing
- Your mobile device should have an active internet connection.
- Internet service provided into your home
- Cable or DSL modem (if necessary)*
How to Set Up Eero after a Hard Reset
Here’s how to get started getting your Eero network online:
STEP 1: Download the Eero app for iOS or Android
The first step is to download the free Eero app. For iOS users, you can find it on the Apple App Store while Android users can find the app on Google Play.
You won’t be able to use Eero or set up your system on a web browser.
STEP 2: Create an Eero account or Log In with your Amazon Account
To start the setup process for your new Eero network, you will need to get Logged In.
You can either Log In using your Amazon Account information, or you can make an Eero account.
To do any of these, you will need to enter your phone number and email address.
By default, a verification code will be sent to your phone number Enter this code on the verification screen of the app to create your account.
STEP 3: Set up your Eero Gateway
Your Gateway is the primary Eero, needed to establish your network. Using the Eero app, you will be able to setup your gateway Eero in three easy steps:
- Start by unplugging your old modem and router from the power source. If you also have other wireless equipment connected to your modem, you will need to unplug it as well.
- After that, you need to connect your Gateway Eero device to your modem using the Ethernet cable that came in the box. For this, you can use either of the Ethernet ports on the back of your Eero.
- The final step would be to plug your Gateway Eero device in to an available power outlet, then reconnect your modem to power. Your Eero device’s status light will start flashing white.
STEP 4: Create your Eero network
With your modem and gateway Eero plugged in, you will have to create your Eero network.
You will have to Next, and then the Eero app will begin to look for your new Eero. You will find that your gateway Eero’s LED will start to flash and then turn solid when it finds the new Eero. Once your new Eero has been detected, you will be prompted to select a location for your Eero. This will make it easier to identify each Eero on your network.
If prompted, you may need to enter your Eero’s serial number. You will find the serial number on a sticker attached to the bottom of your Eero. Just check for a barcode with the letters SN on it – it’s small, but it’s there.
When you’ve chosen a location for your Eero, you will enter your network name (SSID) and network password.
Helpful Guidelines:
- If you’re replacing an existing router, the easiest option is to choose a network name (SSID) and password is to simply reuse your current SSID and password. This way, you won’t have to reconnect devices that were previously on the network.
- You should avoid running two networks with the same SSID as this can be problematic. If you have a modem/router combo device, you should enable bridge mode on the modem/router so that your devices do not accidentally join the wrong network.
When you’ve entered your network name and network password, tap Next and your Eero network will complete setup!
STEP 5: Add Eero to your network
Once you’ve set up your gateway Eero, your new network has been created and you can begin adding additional Eeros to extend your network. You can add any Eero device to your existing network.
When adding Eeros to your network, please keep in mind the following placement tips:
- Place your Eero device centrally. If you have a dead spot, try to place your new Eero device between the dead spot and another Eero device to ensure a strong connection
- Make sure it is Out in the open: Eeros communicate best when they’re not closed in – try not to place your Eero(s) inside a media console or cabinet, behind or underneath any large furniture.
- Place it Away from large electronics: Avoid placing your Eero device in front, on top, or under any electronics or appliances as metal objects can block wifi signals.
Eeros can also be added wirelessly or by Ethernet backhaul, while Eero Beacons is limited to only wireless connection.
Step 6: Connect devices to your Eero network
When using the new Eero network, you should connect all your devices to the network.
To do this, simply find your Eero network on your device, enter the network password that you’ve created, and get connected.
If you’re using the same network name (SSID) and password as your previous router, your devices would be automatically reconnect.
However, for your new Eero network to be recognized, you may need to toggle WiFi on these devices or power cycle for them.
Setting up the Eero network should be a piece of cake but if you should have issues with connecting specific devices to your new Eero network, try disconnecting and reconnecting WiFi on the device. If that doesn’t solve the problem, you might want to try rebooting the device and then reconnecting to the network once it powers back on.
